How to Fix Picasso App Not Working (Complete Troubleshooting Guide – 2025)
Did your Picasso App unexpectedly stop working and cause frustration? Whether it stops loading, crashes on startup, or simply will not stream your favorite content like movies and shows, you are not alone. Many users across smart TVs and Android report similar bugs, but here is the silver lining: bugs are fixable. Mostly, Picasso app users do not face these issues, but if you do, then you can fix them easily.
In this guide, we will walk you through how to fix the Picasso App step by step, using actual user problems, tested solutions, and expert solutions.
Why Is Picasso App Not Working?
Before trying fixes, it’s helpful to know what might be wrong. Common causes are:
- Issues on the app’s server side
- The version of the app is not current
- Corrupted app cache
- Weak or unstable internet connection
- Your device isn’t compatible
- Correct settings haven’t been applied, or permissions have been denied
Let’s work through each one!

1. Check Your Internet Connection
A reliable and fast internet connection is important for Picasso to stream video content. To test your internet connection, do the following:
- Switch between Wi-Fi and Mobile Data.
- Try testing the internet with platforms like YouTube or Netflix to confirm if the internet issue is with Picasso.
- If necessary, reset the Wi-Fi router.
Pro Tip: Picasso may not work correctly within VPNs or proxy services, so try turning them off.
2. Force Stop the App & Clear Cache
This clears out any temporary files or bugs related to the current session that may crash the app.
If you are on Android:
- Go to Settings → Apps → Picasso App
- Click Force Stop
- Click Storage → Clear Cache (after this, you can also Clear Data, if you wish)
- Then reopen the app.
⚠️ Clearing Data will sign you out and reset any settings for the app.
3. Update or Reinstall the Picasso App
Using an older version of the Picasso APK may cause streaming or loading problems, especially after system updates!
Option 1: Update the app
- Go to PicasoApp.com
- Download the latest version (v1.9.7 or higher)
- Install as an upgrade over the existing one
Option 2: Complete uninstall
- Uninstall the application from your devices.
- Download a fresh APK from the official site.
- Install and grant all the necessary permissions.
This clears any corrupt files that may have come through the updates.
4. Grant All App Permissions
If you missed granting access during the installation, it is likely blocking the ability to playback or download anything.
Go to:
- Settings → Apps → Picasso → Permissions
- Enable: Storage, Media, Network Access, etc.
- Without doing that, the app may crash or display blank screens.
5. Fix for Smart TV Users
If you are struggling with Android TV or Smart TVs, ensure your TV is on Android 7.0 +
- Enable installation from unknown sources
- Download the appropriate version from PicasoApp.com
If the app opens but crashes at launch:
- Clear the cache by going to the device’s settings → apps → Picasso
- Restart and reinstall the app!
6. Picasso Not Loading Videos?
If the app is open but does not stream:
- Try changing the video quality in settings
- Try different servers (some regions have slow links)
- Disable any battery saver or data saver modes
- Use the built-in video player rather than the external options
Some users reported faster streaming when switching to MX Player or VLC.
7. App Keeps Crashing or Freezing?
Most often, this is a software problem. Try the following:
- Update your Android OS
- Reinstall the most recent Picasso APK
- Don’t use modded or modified versions of the app or other versions of the app from 3rd party sites
- Free up some internal storage (if your phone is low on space, Picasso could become slow)
Also, ensure your device is running at least Android 5.0, as older versions may no longer be supported.
8. Clean Temporary Files (Advanced Users)
If neither of the above solutions works:
- Install a cleaning app like CCleaner or SD Maid
- Clear temporary app cache, log files & junk files
- Restart your phone & reinstall the Picasso App
This often clears out hidden cache issues that are not cleared via the regular settings.
9. Is Picasso Server Down?
Sometimes, the issue isn’t on your end. Picasso’s servers may be down for updates or high traffic.
- Visit IsItDownRightNow.com or Twitter to check
- Wait 30-60 minutes and try again
The app usually resolves server downtime within a few hours.
Summary: Picasso App Fix Checklist
Problem | Fix |
The app will not open | Try reinstalling the most recent APK file |
I have a blank screen, or it’s slow to open | Clear the cache and ensure a proper network connection |
The app is crashing on my Smart TV | Ensure you are using the TV-optimized version right for your device |
I am having video issues or playback errors | Try a different player, change server, verify permissions for access |
The app will not install on my device | Enable “Unknown Sources” and clear out any previous APK data stored for the app |
I have constant app crashes | Try a different player, change server, and verify permissions for access |
Still Not Working?
If you have done everything and you continue to have problems, consider the following:
- Joining the Picasso App’s Telegram support channel
- Contacting their developers on their official website
- Trying something like PikaShow or FlixHQ temporarily
Final Thoughts
Having the Picasso App not work can be frustrating, but in most cases, it can be a small glitch in the app. Even the steps above should allow you to resolve 90% of the issues in under ten minutes. Always make sure to keep the app and your devices up to date. Avoid modded APKs and dodgy download sources.